Term and Conditions

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is intended for business professionals, educational institutions, and home office users seeking high-quality organizational products. You agree to use the site only for lawful purposes related to product research and purchasing.

1.2 Intellectual Property

All content on this site, including product descriptions, images, and logos, is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our organizational products including:

• Dry-erase boards (porcelain, melamine, and glass surfaces)
• Cork bulletin boards (standard and eco-friendly options)
• Aluminum-framed display solutions
• Industrial shelving and storage cabinets
• Audio/visual carts and presentation easels

While we strive for accuracy, slight variations in color or dimensions may occur. Product images are for illustrative purposes only.

2.2 Custom Products

Custom-sized or cut products (noted in product descriptions) cannot be returned unless defective, due to their personalized nature.

3. Ordering and Payment

3.1 Order Process

By placing an order, you offer to purchase products under these terms. We process orders within 1-2 business days after payment confirmation.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have authorization to use your chosen payment method.

3.3 Pricing and Taxes

All prices are in USD. International customers may be responsible for additional customs duties or taxes, which are not included in our prices.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

We ship worldwide except to certain remote areas and parts of Asia. Delivery times are estimates and may vary due to customs processing.

4.2 Delivery Responsibilities

You are responsible for:

• Providing accurate shipping information
• Any additional customs fees in your country
• Inspecting shipments promptly upon arrival

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• In original, unused condition
• In original packaging with all accessories
• Accompanied by proof of purchase

5.2 Non-Returnable Items

The following cannot be returned for hygiene or customization reasons:

• Opened or used cork bulletin boards
• Custom-sized shelving units
• Installed or marked dry-erase boards

5.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order details
2. Wait for return authorization and instructions
3. Ship items to: 1431 Kenton Lands Rd, Erlanger, US 41018

Original shipping fees are non-refundable. International customers bear return shipping costs.

5.4 Refund Processing

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return.

6. Damaged or Defective Products

If you receive damaged goods (e.g., dented aluminum frames or faulty surfaces):

• Contact us within 48 hours at [email protected]
• Provide photos of the damage and packaging
• We will arrange a free return and expedited replacement

7. Limitation of Liability

To the extent permitted by law, Prepa Furniture Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays caused by shipping carriers or customs
• Improper product use or installation

Our total liability for any claim related to our products shall not exceed the purchase price paid.

8. General Provisions

8.1 Governing Law

These terms shall be governed by the laws of the Commonwealth of Kentucky, USA.

8.2 Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance.

8.3 Contact Information

For questions about these terms or our products:

Email: [email protected]
Address: 1431 Kenton Lands Rd, Erlanger, US 41018